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Please read the following Booking Terms and Conditions carefully before completing the Confirmation Form at the bottom of the page.
Airline Tickets: Airline tickets will be reserved on behalf of the client based on 90 day advance purchase. Fares and reservation guarantee will automatically expire on bookings not confirmed within at least 90 days of departure. Once tickets have been issued, they will then be subject to cancellation penalties or change fees if the customer needs to cancel or change their travel arrangements.
ALL ECONOMY AIRLINE TICKETS CARRY A CANCELLATION PENALTY OR CHANGE FEE DEPENDING ON THE AIRLINE AND THE FARE PAID.
Packages: For group bookings made more than 90 days before departure, a deposit of at least 25% of the booking total is required. If the booking is made within 90 days of departure, full payment will be required. A credit card number will be accepted for the deposit/full payment. Once packages are confirmed, they are subject to cancellation penalties or change fees if the customer needs to cancel or change their travel arrangements.
General Cancellation Fees:
Within 90 days of departure - full deposit.
Within 6-4 weeks of departure - 50% of the package total.
Within 4-2 weeks of arrival - 80% of the package total.
Within 2 weeks of arrival - 100% of the package total.
In cases where flights/ferries are part of your package the flight/ferry cancellation policies apply to that portion of your package.
TIPS: Tips for services of a personal nature and to staff for services provided are not included in any of the packages and are left to your discretion.
UNUSED PACKAGE ARRANGEMENTS: myguideIreland cannot make refunds or exchanges for unused accommodations, services or features of any package unless agreed upon prior to departure. Claims or disputes should be submitted to myguideIreland in writing no later than 28 days after the end of the tour.
Travel Insurance:
IMPORTANT: myguideIreland is not responsible for mechanical breakdowns, government actions, weather, acts of God, misconnections or related expenses to/from flights or other circumstances beyond its control. To guard against unforeseen circumstances, we strongly recommend you purchase an optional travel insurance. For details please enquire from one of our Vacation Specialists.
PAYMENT POLICY: Full payment must be made no later than 90 days prior to arrival date. myguideIreland accepts payment by cheque or major credit cards. If payment is not received, reservation will automatically cancel and deposit payment become forfeit. No travel documents will be sent out until full payment has been received. Payments by cheque will not be accepted within 21 day of arrival. In this case myguideIreland will supply bank details to process payment by money transfer.
DOCUMENTS: Documents will be shipped by U.P.S. ground service provided full payment has been received. We need sufficient notice to arrange for early delivery by regular service if customers intend to leave home prior to their travel arrangements with myguideIreland. Late bookings may incur an express service delivery charge.
myguideIreland CANCELLATIONS: Package dates are not guaranteed. Should the package supplier cancel the itinerary prior to arrival myguideIreland will offer will the next available date at no additional land cost. If this is not acceptable, a full refund of all monies paid to myguideIreland will be made. myguideIreland cannot accept responsibility for any additional costs or fees relating to such a package booking. If you purchase a non-refundable airline ticket, ensure that your travel agent explains the conditions under which the ticket is issued as myguideIreland is not responsible for any cancellation penalties due to non-refundable airfares.
RESPONSIBILITY: myguideIreland Ireland Limited, Fahouragh, Castletownshend, Co Cork, Ireland is not responsible for any personal injury, property damage or other loss a myguideIreland customer incurs on any travel (organized by myguideIreland), arising from acts or omissions by any air carrier, public transport company, hotel, car rental company, subcontractor or other person or organization, whether or not such company is rendering any services supplied to myguideIreland. All tickets and vouchers are issued and supplied subject to the foregoing and to any and all terms and conditions under which transportation and services are provided. myguideIreland accepts no responsibility for losses or expenses due to delay or changes in schedules, flight cancellations due to mechanical problems, sickness, weather, strikes, war, quarantine or other causes. Customers must bear all such losses or expenses. Airline tariffs limit liability for passenger baggage.
IMPORTANT NOTICE: Rates on all myguideIreland websites were valid at the time they were published on our websites. All prices are shown in the websites relevant currencies and are calculated on currency rates and fares existing on January 1,2001. myguideIreland reserves the right to alter prices at any time prior to departure and without prior notice if circumstances so warrant. Any devaluation or revaluation of currencies may affect published prices.
LAW: Passenger contract with myguideIreland is subject exclusively to Irish Law and Jurisdiction for Irish Tours and Packages and any other travel arrangements. British Law and Jurisdiction for British Tours and Packages and any other travel arrangements.
Should you have any problems during you vacation in Ireland, please do not hesitate to contact myguideIreland offices and we will be very happy to assist you in any way we can.
myguideIreland
Unit 9
Curragh Commercial Park
Marsh Road
Skibbereen
Co. Cork
Ireland
Toll-free Phone: 1866 553 6291
Fax: (+353) 28 36903
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